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These terms and conditions ("Agreement") shall govern the business photoshoot between Ree Creative (referred to as "Photographer" or "we") and the client (referred to as "Client" or "you"). By booking and participating in the photoshoot, the Client agrees to adhere to the following terms and conditions:


1. Booking and Payment:

1.1. Full payment is required to lock in your express photoshoot time slot.

1.2.Please note that this payment is subject to the terms listed below.

1.3 Ree reserves the right to charge a fee of up to 50% premium on any service fee requested on an urgent basis or rescheduling fee with under 48 hours notice. 

1.4 Please note that if you have ADD ONS payment is required before delivery of any images is required.


2. Image / Content Selection:

2.1. The Photographer will select their 10 images with the client within their 1 hour time slot. 

2.2. If the client would like to add on any additional images they will be charged at $50 per additional image.


3. Reshoot / Dissatisfaction

3.1. In the even the Client is genuinely unhappy with the final images and can provide reasonable and detailed reasons for the dissatisfaction, evidenced by the agreed brief, the Photographer may offer reasonable solutions at their discretion, free of charge, to address any issues.

3.2 Please note that the personal preference of the Client's appearance is not substantial for dissatisfaction as it is out of the Photographer's control. Our focus is the quality of the image and creative direction.

3.3 Please note that while we make every effort to fulfil the set brief, Ree Creative has its own distinct photography and content style. We will style the shoot to showcase your brand and products in the best possible way.

3.4. Due to the nature of this service and copyright restrictions, we cannot guarantee specific photos or exact replication of other photographer's imagery. Our goal is to create unique imagery that aligns with your brand's vision.

3.5 Please note that studio fees will not be covered by Ree Creative in the event of a reshoot. The Ree Studio will be charged at $300 per hour for an additional reshoot.

3.5 Where dissatisfaction can not be justified, reshoot fees will apply, starting at $250 per hour. The exact reshoot fee will be discussed and agreed upon before the reshoot commences. This excludes the studio cost.


4. Rescheduling and Cancellation

4.1. Requests for rescheduling must be made at least 48 hours before the confirmed photoshoot date via email only to avoid additional fees. 1x reschedule is permitted.

4.2 Rescheduling requests made more than 48 hours from the date of the photoshoot, may be rescheduled without penalty and no rescheduling fee once. 

4.3 Where a request to reschedule is made within 48 hours days of the photoshoot, 50% of the shoot cost will be forfeited, therefore an additional 50% will be required to rebook.

4.4 Where a request to cancel is made, your payment will be forfeited.

4.5 Every effort will be made to accommodate your preferred reschedule date; however, your preference is not guaranteed and will depend on availability.

4.6 From time to time, the Photographer may need to reschedule a photoshoot. In such cases, a mutually convenient rescheduled date will be negotiated with the Client.

4.7 Credit will only be applied upon mutual agreement of the Photographer and Client. Request to hold credit and reschedule at a later date must be made more than seven (7) days prior to the confirmed shoot date and credit will be held for 6 months from the initial deposit date before expiring. 

4.8 In the event of inclement weather or unforeseen circumstances preventing the photoshoot from taking place, the Photographer and Client shall agree on a new date.


5. Copyright and Usage

5.1. The Photographer retains full copyright ownership of all images taken during the photoshoot.

5.2. The Client is granted a non-exclusive license to use the images for personal or promotional purposes.

5.3. The Client shall not sell or license the images to any third party without written permission of the Photographer.


6. Model Release

6.1. The Client and any models selected by the Client grants Ree Creative the irrevocable and unrestricted right to use and publish images from the photoshoot for marketing, advertising and promotional purposes.

6.2. If any individuals other than the Client are featured in the images, the Client must obtain their consent for usage and agree to indemnify the Photographer against any claims related to the usage of the images.


7. Image Editing and Processing

7.1. The Photographer will use professional judgment to select and edit the images/content provided to the Client.

7.2. Any requests for additional editing or special effects beyond the Photographer's standard practices may incur additional charges.

7.3 Please note that professional retouching specifically with skin or editing out things within the image may incur an additional editing cost. 

7.4 Editing that is standard practice includes lighting, sizing of images, cropping, minor blemishes to ensure the quality of the image.


8. Delivery of Images and Content

8.1. The finalised images and content will be delivered to the Client digitally within a reasonable timeframe after the photoshoot. The Express Photoshoot will be delivered within 2 business days unless agreed otherwise.

8.2. The Photographer is not responsible for any delays caused by technical issues or circumstances beyond their control. The Client will be notified if this is the case.

8.3 The Photographer will provide a folder of finalised images/content at the Photographer's selection via a google drive link.

8.4 Additional editing or photography work will be invoiced at an hourly rate determined at the time of the request. (From $150 per hour)

8.5 Ree reserves the right to charge $100 to process any file retrieval request received 90 days from the booked photoshoot. (For finalised images only) Ree will ONLY store finalised images, other images from the shoot will be deleted indefinitely for storage purposes. 

9. Liability

9.1. The Photographer shall not be liable for any damage, injury or loss caused to the Client or their property during the photoshoot.

9.2. The Client is responsible for their own safety and the safety of any individuals present (Excluding Ree team) during the photoshoot and at the studio space. 


10. Indemnification:

10.1. The Client agrees to indemnify and hold harmless Ree Creative, its employees and representatives from any claims, liabilities or expenses arising out of the Client's participation in the photoshoot or the use of the images.


11. Feedback & Dispute Resolution

You understand and agree:

11.1 You will contact Ree immediately with any concerns so that they may be resolved quickly and effectively.

11.2 In the event of a dispute, you agree to the following Dispute Resolution Procedure:

11.3 You must advise Ree in writing the nature of the dispute, the outcome you seek and what actions you believe will settle the dispute.


12. Marketing and Property Rights

12.1 Usage of Images and Videos

12.1.1 The Photographer reserves the right to use images or videos of all designs, creative work and prints for marketing purposes, including but not limited to Social Media, Website and Advertising.

12.1.2 Projects may be posted or uploaded by The Photographer once they are finalised, unless both parties agree otherwise in writing.


12.2 Non-Exclusive Agreement

12.2.1 The parties acknowledge that this agreement is non-exclusive.

12.2.2 Both The Photographer and the Client are free to engage or contract with third parties for similar services during and after the term of this agreement.


12.3 Intellectual Property Rights

12.3.1 The Photographer holds and retains all intellectual property rights of designs and prints, whether complete or incomplete.

12.3.2 The Photographer reserves the right to reuse any ideas or cancelled artwork for additional or subsequent projects.


12.4 Commercial Rights for Clients

12.4.1 Once the project has been finalised, all clients will receive commercial rights to use their designs for marketing and print purposes.


By proceeding with the booking and payment of the deposit, the Client acknowledges that they have read and understood these terms and conditions and agree to be bound by them.

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